Sure-Lock is a feature on Genie Garage Door Repair Decatur TX openers that allows you to disable the remote control function, preventing the door from being opened or closed using a remote control or keypad. Turning off Sure-Lock can be useful in situations where you want to regain control over your garage door opener.

Here’s a step-by-step guide to turning off Sure-Lock on a Genie garage door opener:

  1. Locate the control panel: The control panel of your Genie garage door opener is typically attached to the wall near the garage door. It usually has a push-button interface and a small display.
  2. Identify the Sure-Lock button: On the control panel, look for a button labeled “Sure-Lock” or a lock icon. This button is used to enable or disable the Sure-Lock feature.
  3. Press and hold the Sure-Lock button: Press and hold the Sure-Lock button for about 5 seconds. The display on the control panel may show a message indicating that Sure-Lock is being disabled.
  4. Check the control panel display: After holding the Sure-Lock button, check the control panel display for any changes. It should indicate that the Sure-Lock feature has been turned off. The display might show a message such as “Sure-Lock disabled” or simply “Off.”
  5. Test the remote control: Once you have disabled Sure-Lock, test your remote control by pressing the open or close button. The garage door should respond to the remote control signal and open or close accordingly. If the door doesn’t respond, make sure the remote control batteries are fresh and properly installed.
  6. Disable Sure-Lock on keypads (if applicable): If you have a keypad outside the garage, it may also have a Sure-Lock feature. To disable Sure-Lock on the keypad, enter your current PIN code followed by the “Sure-Lock” button or lock icon. The keypad display should indicate that Sure-Lock has been disabled. Consult your Genie garage door opener manual for specific instructions on disabling Sure-Lock on keypads.
  7. Confirm Sure-Lock is off: To verify that Sure-Lock is truly disabled, try operating the garage door opener using both the remote control and the wall-mounted control panel. If the door responds to the commands, Sure-Lock has been successfully turned off.
  8. Re-enable Sure-Lock (optional): If you want to re-enable the Sure-Lock feature in the future, you can follow the same steps as above but press and hold the Sure-Lock button until the control panel displays a message indicating that Sure-Lock is enabled again.

It’s important to note that the steps mentioned above are general guidelines and may vary depending on the model and version of your Genie Garage Door Repair Decatur TX opener. If you encounter any difficulties or if the steps don’t match your specific garage door opener, refer to the user manual provided with your Genie opener or contact Genie customer support for further assistance.

Decatur Door & Gate

1200 FM 51 Suite F, Decatur, TX 76234, United States

1-940-283-6188